by Eduard Babulak, David Felipe Mares Silva, Aida Huerta Barrientos, John Kontos, Matej Rojc, Umut Ariöz, Valentino Šafran, Izidor Mlakar, Marina Escobar-Planas, Vicky Charisi, Isabelle Hupont, Carlos D. Martínez Hinarejos, Emilia Gómez
The provision of high-quality and reliable customer service around the clock is essential to any business today regardless of size or location. The rapid technological advancements in the Internet,…